I build systems that make
teams 10x faster|
Director of Product & Development and AI platform architect. I embed across teams, find where AI creates real leverage, and ship the systems that deliver it; then found companies at the intersection of AI and aviation.
About Me
Director of Product & Development and AI platform architect with 8+ years building enterprise Salesforce systems, engineering teams, and delivery practices from the ground up. Designed and shipped a multi-tenant internal AI platform, Vulcan, processing 18.8B tokens in 6 months, adopted by 80+ daily users, and delivering 6x faster implementation cycles — by first embedding as Forward Deployed Engineer across every business function to architect where AI creates real leverage.
Over the past 8+ years, I've grown from first hire to Director of Product & Development; leading enterprise Salesforce implementations, building and scaling engineering teams, and ultimately architecting an entire company's AI strategy from the ground up.
I'm a 2x founder with active ventures in aviation AI (Flaire Aircraft) and fractional technology consulting (Luyten). FAA-certified private pilot, Salesforce Solution Architect, with certifications across NVIDIA CUDA, Agentforce, Data Cloud, and 15+ Salesforce products. Always open to conversations at the intersection of AI, enterprise software, and what's being built next.
Core Skills
Technical Skills
AI & Machine Learning
Engineering & Cloud
Salesforce & Platforms
Interests
Beyond my professional endeavors, I'm passionate about various activities and interests that keep me inspired and energized.
Why These Matter
My interests in aviation and technology directly inform my professional work, while activities like skiing and marathon running teach valuable lessons in perseverance and strategic thinking.
I believe that maintaining diverse interests creates a well-rounded perspective that enhances problem-solving abilities and fosters innovation across all areas of life.
Certifications & Licenses
AI & Machine Learning
GPU-Accelerated Workflows with CUDA Python
NVIDIA
Issued Mar 2026
Credential ID SYWPD7xAToi6aT1L_zYqAQ
Salesforce
Salesforce AI Associate
Salesforce
Issued Dec 2024
Loyalty Management Accredited Professional
Salesforce Partners
Issued Mar 2023
Marketing Cloud Interaction Studio Technical Architect
Salesforce
Issued Dec 2020
Salesforce Marketing Cloud Engagement
Salesforce
3x certified
Salesforce Certified Service Cloud Consultant
Salesforce
Issued Dec 2019
Salesforce Certified Sales Cloud Consultant
Salesforce
Issued Apr 2019
Salesforce Certified Administrator (SCA)
Salesforce
Issued Feb 2019
Datorama
Datorama Solution Architect
Datorama, a Salesforce Company
Issued Jun 2020
Admin - Partners
Datorama, a Salesforce Company
Issued Apr 2020
Expert - Admin
Datorama, a Salesforce Company
Issued Mar 2020
Specialist - Admin
Datorama, a Salesforce Company
Issued Mar 2020
Aviation
Private Pilot License
Federal Aviation Administration (FAA)
Issued Oct 2023
Credential ID 4859235
Skills: Cessna 172
Certified Remote Pilot
Federal Aviation Administration (FAA)
Issued Jan 2025
Credential ID 5103823
Aircraft Configuration Design: Conceptual Approach
Aircraft Design Research
Issued Jan 2025
Skills: Aircraft Design
Experience
Magna Technology Group
Director of Product and Development
Director of Product and Development
Sep 2023 – Present- Embedded as Forward Deployed Engineer across Sales, Delivery, Solutions, Operations, and HR; conducting deep process discovery across all functions to architect the company's AI enablement strategy before a line of code was written
- Architected and deployed Vulcan, an internal AI platform combining RAG pipelines, agentic workflows, SME knowledge bases, and MCP tooling; adopted by 80% of the company across Delivery, Solutions, Operations, Sales, and HR with 100M+ daily token throughput
- Drove measurable ROI at scale: 18.8B tokens consumed in 6 months, 60% time savings across 1,000+ AI hours logged, and 4.2/5 satisfaction rating from 1,600+ feedback entries; validating 6x faster implementation delivery
- Advised leadership as resident AI expert on enterprise Anthropic and OpenAI implementation strategy; defined engagement frameworks, built estimate calculators, and established milestones and deliverables to position the company as an AI implementation partner
- Hired and led a 7-person full-stack engineering team (Anthropic API, OpenAI, AWS, Vercel, Weaviate) through a 19-phase product roadmap, owning full product vision, design, and requirements definition
- Expanded Bridge data portal to unify 10+ systems into executive and ops dashboards via Azure ADF, AWS Lambda, and PostgreSQL; served as technical architect on 6 high-value enterprise implementations
- Onboarded Salesforce Agentforce as a net-new service offering; architected and delivered 2 full client implementations, and trained the team to scale the practice independently
Development Manager
Oct 2021 – Sep 2023- Built and led a 10-person full-stack development team from scratch, establishing agile practices, development standards, and delivery workflows that supported 60+ projects across 3 Delivery Teams
- Architected the company's first in-house full-stack applications — an internal portal with authentication and reporting, and an automated estimation tool that replaced manual spreadsheet workflows; built on AWS and Azure cloud services
- Expanded service offerings into Salesforce Loyalty Management, Commerce Cloud, and Experience Cloud; earning certifications across all three, delivering first implementations, and training the team to scale each practice independently
Senior Solutions Architect
Oct 2019 – Oct 2021- Led 7 enterprise multi-cloud Salesforce implementations with teams of 6, including time-critical migrations of millions of customer records; provided expert support across 20+ additional projects
- Expanded service offerings into Salesforce Interaction Studio and Datorama by building 3 POCs each, directly enabling deal closure, delivering first implementations, and training the team to scale independently
- Drove pre-sales as dedicated technical architect on 5–6 weekly sales calls and earned 6 certifications (Datorama 3x, Marketing Cloud Personalization, Sales Cloud Consultant, Service Cloud Consultant)
Solution Specialist
Oct 2018 – Oct 2019- Joined as the company's first hire; delivered 6 Salesforce implementations in 12 months spanning CRM, Marketing Cloud, Pardot, custom integrations, and data migrations
- Sole architect, developer, and onsite support for a custom Salesforce call center built with external API integrations, delivered on a hard 6-month deadline and enabling a 500-user production environment
- Established core delivery and development standards from scratch and onboarded the first Solution Specialist, laying the operational foundation for team growth
Luyten
CEO & Founder
- Delivered 24 client engagements as a solo fractional consultant — spanning full-stack development, Salesforce implementation, integrations, data migrations, and AI enablement; driving complete end-to-end digital transformation for 8 clients
- Architected and implemented complex solutions including loan management systems, student and client portals, smart routing, Agentforce agents, and AI chatbots across Salesforce Financial Cloud, LoanPro, Anthropic API, and custom full-stack platforms
- Advised clients across multiple industries on optimal tech stack selection, architecture decisions, and delivery best practices; consistently delivering at 3–4x lower cost than traditional implementation approaches without compromising quality or scale
- Brought cross-industry pattern recognition to every engagement — translating best practices from fintech, aviation, professional services, and enterprise SaaS into tailored, efficient solutions that teams could own and scale independently
Flaire Aircraft
CEO & Founder
- Founded Flaire after a personal near mid-air collision over Teterboro Airport exposed a critical gap in real-time pilot safety; building an end-to-end AI ecosystem across pre-flight, in-cockpit, and post-flight, targeting a $5.5B market
- Built a working prototype of an in-cockpit AI edge device (NVIDIA Jetson AGX Orin NX) that processes real-time audio, video, GPS, and avionics data to deliver live safety alerts and automatic flight logging — reducing in-cockpit risk without changing existing aircraft hardware
- Building an AI-first full-stack web and mobile platform (Next.js, Python ML, Weaviate, CUDA) that aggregates every aspect of a pilot's aviation journey; automatically syncing flights for AI-generated debriefs, proficiency scoring, and longitudinal progress tracking
Pace University
Research Collaborator, CS & Data Science Lab
- Built data pipelines, web scraping scripts, database tooling, and automation scripts on AWS EC2 in a hands-on peer-led lab environment spanning cloud computing, data science, and cybersecurity projects
- Informally mentored and onboarded peers on tools and workflows
Abdulrehman Saad Al-Obaydi EST · Asna Overseas
Operations & Business Development
- Managed end-to-end import-export operations between Saudi Arabia and India, overseeing documentation, packaging lists, invoices, and bank and legal management across both entities
- Led operational modernization across both businesses, migrating from spreadsheets to on-prem ERP systems and cloud applications, templatizing processes, and building efficient business workflows
- Drove measurable outcomes: 15% revenue increase through data-informed sales strategy and 20% growth in exports and profitability through business restructuring; mentored and trained junior staff and interns throughout
Education
Pace University
Seidenberg School of Computer Science and Information Systems
Master of Science (MS) in Information Systems
New York, USA
University of Mumbai
K.P.B Hinduja College of Commerce
Bachelor of Management Studies (B.M.S)
Mumbai, IN
Leadership Experience
Founder
Liberty Flying Club
Vice President of MSA
Pace University
Advisory Head of Panaah
K.P.B. Hinduja College of Commerce
Vice President of Aiyana
K.P.B. Hinduja College of Commerce
BMS: Class Representative at Student Council
K.P.B. Hinduja College of Commerce
Projects
Aviation Finance Platform | End-to-End Digital Transformation
Multi-phase digital transformation (2023–2026) for an online marketplace connecting 500+ flight schools with 1,000+ student pilots. Delivered Sales Cloud, LoanPro, Einstein AI, Service Cloud, portals, and a Salesforce Agentforce AI agent with Finance Calculator — cutting response time from 24 hours to immediate 24/7 availability.
Children's Apparel Brand | Salesforce Loyalty Management
Full Salesforce Loyalty Management implementation from the ground up for a Swedish-heritage children's apparel brand — member tiers, points accrual and redemption, and Commerce Cloud + Marketing Cloud integration for personalized member communications.
Consumer Beauty Brand | Marketing Cloud Migration
Led full migration from Bronto to Salesforce Marketing Cloud in 5 months: 15 million customer records, 10 journeys, 6 triggered sends, 40 email templates, and 5 platform integrations — with zero data loss and Commerce Cloud unification for real-time purchase-driven campaigns.
Energy & Utilities | Intelligent Lead Routing Engine
Smart lead routing system automatically assigning 2,000+ incoming leads daily via multi-factor scoring (region, performance ranking, custom metrics). Delivered 40% improvement in routing accuracy and lead conversion with custom Apex, Flow automation, and real-time validation.
Large-Scale Manufacturer | Automated Rebate Management
Fully automated Salesforce rebate management replacing four spreadsheet-driven processes. Results: 1,000→30 labor hours per promotion, 1,850 hours reclaimed annually, promotional capacity from 2 to 5 programs/year, and customer care involvement from 97% to 3% of claims.
Contact
I'm open to discussing new projects, opportunities, or partnerships. Feel free to reach out to me through any of the following channels: